Terms and Conditions

1. Agreement to Terms

By accessing, browsing, registering an account, or placing an order on the J Mart website (jmartlaxmangarh.netlify.app or affiliated domains), you agree to be legally bound by these Terms and Conditions and our Privacy Policy.

These Terms constitute an electronic agreement between you ("Customer", "User") and J Mart Supermarket, having its physical establishment at Todi College Road, Laxmangarh, Sikar, Rajasthan 332311 ("J Mart", "Store", "We", "Us").

2. Account Registration & Mobile Verification

To place grocery orders, customers may be required to register an account:

• You agree to provide true, accurate, current, and complete information, including a valid 10-digit Indian mobile number and functional email address.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.
• A single registered mobile number and email may only be associated with one customer profile to prevent identity collision and duplicate billing.

3. Service Area, Orders & Minimum Thresholds

• Geographical Scope: J Mart currently delivers strictly within Laxmangarh town and adjoining areas within a 5–10 km radius (PIN code 332311). Orders placed for delivery addresses outside our operational area will not be serviceable.
• Minimum Order Amount: The minimum checkout order value is ₹499.
• Free Delivery: All orders with a subtotal of ₹499 or higher receive 100% Free Express Delivery. Orders below this threshold incur a nominal standard delivery charge of ₹25.
• Order Acceptance: All orders are subject to product availability and stock verification at our local physical store.

4. Pricing, Accuracy & Maximum Retail Price (MRP)

All prices displayed on J Mart are quoted in Indian Rupees (₹ INR) and are inclusive of applicable goods and service taxes (GST).

We strive to ensure that product weights, descriptions, and MRP discounts are accurate. In the rare event that an item is mistakenly listed at an incorrect price or has an expired batch, J Mart reserves the right to notify the customer and cancel or adjust that item before dispatch.

5. Doorstep Inspection & Delivery Handover

We pride ourselves on fresh, uncompromised grocery items. We strongly encourage customers to inspect all delivered items at their doorstep before handing over payment (in case of COD) or signing off on the delivery with our rider.

If any item is missing, damaged, or expired, you may return that specific item to the delivery personnel immediately at the time of delivery.

6. Payment Terms

We accept the following payment modes:

• Cash on Delivery (COD): Exact cash handed to the delivery executive upon receipt of goods.
• UPI at Doorstep: Google Pay, PhonePe, Paytm, BHIM, or any UPI app.

7. Limitation of Liability & Governing Law

J Mart's aggregate liability for any claim arising out of an order will in no circumstances exceed the total amount paid by the customer for that specific order.

These Terms are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in Sikar / Laxmangarh, Rajasthan.

8. Store Contact Details